Broadcasts

A broadcast sends a message to all of the bot's visitors, to chosen audiences or to your channels. It can go out right away or on a schedule.

A broadcast to visitors

1. Open "Broadcasts" and press "New Broadcast".
2. Name is only for you; visitors never see it.
3. To — "Bot visitors". In "Audience", pick one or more audiences. Everyone who matches at least one of them gets the broadcast. Without an audience, every visitor gets it.
4. Recipients shows how many people will get the broadcast. When there are ten or fewer, you can untick individual people.
5. On the right, pick the flow the recipients go through. Or press "Create the flow": a one-off flow for this broadcast only. Buttons, branches and questions in it work as in any conversation.
6. Press "Send Now". To send it later, choose "Send Mode" → "Schedule", set the time and press "Schedule".

People who blocked the bot do not get the broadcast.

A broadcast to channels

1. To — "Channels". Pick the channels. A new channel is connected in "Bot settings" → "Channels".
2. Write the post. It is an ordinary message with text, a picture and buttons.

A sent post can be corrected with "Update post". The text and buttons change; the picture or video stays.

After sending

Click the broadcast's name to see its statistics:

• Recipients and Delivered: how many people were to get the broadcast, and how many did.
• Not delivered: who did not get it and why. "Retry Failed" sends it again to them only.
• Reacted: who wrote or tapped something in its flow after the broadcast.

A sent broadcast cannot be changed. To send a similar one, press "Duplicate".