Lanka Lanka docs

Steps

Adding a step

  • The first step of a new flow: press "Choose first step type".
  • The next step: press "+ Step" under the last one.
  • A step in between: hover between two steps and press "Insert a step before this one".
  • A step after a button: under a message, press "Add button". Every button has its own chain of steps, which the person enters by pressing it.
  • Branches of steps such as "Condition" or "Ask a question" have buttons of their own: "+ Yes step", "+ No step", "+ Timeout step".

Each of these opens the list of step types. The search field at the top finds a type by name. The tabs above the list show the steps of one category, and this page groups them the same way below. On the "All" tab related steps fold into one row with a count: "Ask", "Payment", "Channel access". Press such a row to pick the step. In a search or on a single tab every step has a row of its own.

The list of step types with its search

Conversation

  • Message: text, a picture or video, buttons.
  • Reply keyboard: a menu under the input field.
  • Placeholder: a "working on it…" message the next one replaces in place.
  • Temporary message: a message, album or voice message that leaves the chat after a set time.

Questions

Media

  • Album: several photos in one message.
  • Voice message: audio as a voice message.
  • Location: a place on the map with a title and an address.

Buttons

Logic

  • Condition: the "Yes" and "No" branches.
  • Script: calculate or change variables, call another service.
  • Navigation: start over, go back, move to another flow.
  • Switch: a path of its own for each value of a variable.
  • Check Subscription: whether the person is in your channel.

Date & time

  • Delay: a pause before the next step.
  • Typing: "typing…" before the next step.
  • Reminder: a message later, at a set time.
  • Pick a date: a calendar the person picks a day from.

Notifications

  • Notify: a message to you or to a channel.
  • Announce: news for a chosen audience.
  • Forward a message: the person's message as it is — to an audience, channels or a chat.

Channels & groups

Sales

Special buttons

Some types change the button itself rather than coming after it. They show up only when you add a step under a button.

  • "Button visibility condition" and "Button set" sit in a group of their own, "Special buttons".
  • "Open link", "Share" and "Copy text" are offered only for buttons under a message.